Cameron and the team have been servicing SHAW's PABX systems for over 20 years. Without doubt, an A class team who are onsite whenever I call. I would not hesitate to recommend this business for any telephony solution.

Shaw Stockbroking Limited

Alan Zion
General Manager

If You Have 5 or More Employees, A 2 Line Phone System Just Won’t Cut It

Phone systems can be relatively complicated though the 2 line phone system that you start out with probably won’t give you much trouble. These phone system are typically not provided by a contracted company but rather from the phone company itself. It should be noted that if you ever hear a phone referred to as a POTS system, this refers to the Plain Old Telephone system which involves a 2 line telephone system. There are a few problems that you must face when using a device of this nature however and these are typically the following:

  • A 2 line phone system is just that, two lines. You will not have the ability to put more than one customer on hold, which means they will more than likely not be calling quite as often. (It sounds strange but people will wait in a queue if you have one)
  • These phone systems will typically not allow for caller ID while the first line is in use. This can get to be a problem for some, and it is definitely something that you will want to think about when you are installing your phone system.
  • On a less complex phone system you may not be able to take advantage of some of the more advanced IP phones on the market.

In any case when the time to upgrade does actually come you will more than likely discover that you cannot handle the upgrade on your own either because it is too complex, or because you simply do not want to invest that much time installing a 2 line phone system. This could be comparable to installing a part on a rather complex vehicle. You could do it, but could you really put the vehicle back together properly? This is where the professionals come in, and this is where you will need to stand aside.

Expert Installers You Can Trust

Sydney Phone Systems is one of the best technical support providers in the Sydney area and our consultants will ensure you receive a custom quote for your business. Check out more of our website today and see what we can do for you. It won’t be long before you’re up running again like never before