Cameron and the team have been servicing SHAW's PABX systems for over 20 years. Without doubt, an A class team who are onsite whenever I call. I would not hesitate to recommend this business for any telephony solution.

Shaw Stockbroking Limited

Alan Zion
General Manager

IP Phone

Choosing The Right IP Phone For Your Business is a crucial decision

An IP Phone is similar to traditional telephones in look and feel however its connection runs through an internet Ethernet connection rather than the traditional physical telephone lines. In this technological advancement, voice signals are spoken and then digitally converted in to data packages with are sent to the receiver via the internet and converted back in to voice signals.

How To Choose Your IP Phone

There is no need to feel overwhelmed when shopping for an IP phone for your businesses. Whilst it may seem technical or complicated at first, the purchasing, switching and installation of an IP phone system can be a pain-free and cheap purchasing experience.

As with all technology purchases, it is important to keep in mind that you get what you pay for. There are a wide range of IP phones on the market however keep in mind that some of the cheaper models have a limit on the number of lines that can be run through them and limit your business’s IP phone system capacity. The scalability of the phone system is a very important consideration to keep in mind when shopping for your IP phone.

When you start to visit the higher end IP phone systems, a plethora of additional features and benefits are on offer from multiple lines, hands free, LCD panels, call forwarding and more. The system can assist with business process integration within the organisation and allow the collaboration of all communication areas of your business. It is important to consider the usability and staff-friendly nature of the system to aid for streamlined uptake of the system by staff and minimal training costs.

The Look of Your IP Phone

The look and design of your IP phone are important for both the visual aesthetics of your office and the ease of use for employees handling the phones daily. Comfort grips and shoulder rests are crucial for high traffic phones in the office however the best solution and time-saver is the installation of headphones to all phone systems to allow hands-free communication of employees. This feature dramatically increases productivity of the employee, improves the customer experience and satisfaction, and will provide a healthier and more enjoyable workplace for your employees.

Due to the ongoing support, maintenance, and configuration requirements of your IP phone system dealer, buyers should research the dealer’s experience and request references from past clients.

Finally, the cost of the IP phone is important to consider in shopping for your business. Evaluate the upfront hardware costs and implementation costs and, more importantly, the long term daily costs of the system including training, configuration moving, management of the system, networking costs and monthly call plan costs.

For an affordable, reliable IP Phone, speak with a consultant from Sydney Phone Systems by completing the opt-in form on this page.

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